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On Most orders over $150.00 Phone: 800-805-9729
Return Policy |
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This is the policy of Pet-Dog.com on returns. You must contact our office within 7 days of receipt of your item for any consideration of returns. No items can be returned because you decided you don't like the product, Size is not the size you need, Color, or you changed your mind. Any shipping charges on each order will not be refunded. Any exchanges must be made within the same product line.
If we shipped you the wrong item we are sorry for the error and will remedy the situation. Please double check the items with the invoice you received. If you did receive the wrong items please call us at 800 805 9729
There is a restocking and processing fee of $15.00
Any products that are being returned the customer must get an RMA # from us and that RMA # must be on the outside of the package. Any Products returned without an RMA # on the outside of the Package will have a $50.00 fee accessed to them
No products can be returned that have been used and if the product comes back damaged there will be no refund.
Any Damaged items must be reported to Pet-Dog, upon receipt for replacement item. Otherwise you will have to contact the Manufacturer for the Manufacturers Warranty.
You can contact us by email at Info@Pet-Dog.com
Location:
pet-dog.com
475 N Abbe Rd
Elyria, Ohio 44035
Phone: 440-731-8371
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Pet-Dog.com - 475 N Abbe Rd, Elyria, OH 44035, US ©2008 Pet-Dog.com ALL RIGHTS RESERVED
